We may collect account details (name, email, phone), company information (organization name, registration data, addresses), marketplace activity (RFQs, quotes, messages, product views), and technical data such as device, browser, and IP information used to secure and improve the platform.

We use information to operate TradeChem accounts, verify organizations, enable sourcing and supplier workflows, provide support, send transactional notices, improve marketplace performance, and meet legal or compliance requirements related to B2B chemical trade.

We may share information with counterparties when you participate in RFQs or negotiations, with service providers who help run the marketplace (hosting, analytics, communications), and with authorities when required by law. We do not sell personal information as a standalone product.

TradeChem uses cookies and similar technologies for authentication, preferences, security, and analytics. You can control some cookies through your browser settings, but disabling them may affect login and marketplace features.

We retain information for as long as needed to provide the service, meet contractual and legal obligations, and resolve disputes. We apply reasonable administrative and technical safeguards, but no online system can be guaranteed fully secure.

Because TradeChem supports cross-border chemical sourcing, your information may be processed in countries where we or our service providers operate. We take steps appropriate to the nature of the transfer and applicable requirements.

Depending on your location, you may request access, correction, or deletion of personal information, or ask questions about how we process data. Contact TradeChem support and we will respond according to applicable law and platform policies.

We may update this Privacy Policy from time to time. Continued use of TradeChem after changes means you acknowledge the updated policy. For privacy questions, reach us through the Contact Us page.